Job Openings

Position: Program Assistant, Bilingual

15-20 hours per week

Reports to: Program Manager/Operations Manager

Company Summary

Aurora Interfaith Community Services (AICS) is a non-profit organization whose aim is to express Christian concern for our community by providing substantive emergency assistance to the residents of Aurora.  AICS does not charge a fee for any goods or services.   AICS provides wrap around services to Aurora residents in need to nurture each person as a whole.  Services include pantry food pantry visits, the Mobile Food Pantry distribution, a clothing program, utility bill assistance and our new Envision Program. 

Responsibilities

  • Assist with client intake over the phone M, T, W, and Th. The position sets appointments for all services and has knowledge of procedures for providing food, clothing, utilities
  • Works closely with the Program Manager performing community navigation responsibilities to include utilizing the resource database; connecting clients with additional resources; perform follow up client calls to ensure needs are being met. 
  • Assists with Mobile Food Pantry duties to include but not limited to packing food kits, managing volunteers to pack food kits and loading the box truck.
  • Assist with Mobile Food Pantry setup to include operating pallet jack and/or driving box truck to mobile event. Unloading truck, coordinating volunteer duties or other duties as assigned.
  • When the client intake greeter is away, step in to perform the duties of greeting clients; collecting necessary information and taking food orders to them.
  • Assist with data entry, filing and other tasks as assigned.

Qualifications

  • Team player a must
  • Bilingual English/Spanish
  • REQUIRED to excel at Customer Service 
  • Data system and phone system proficiency
  • Frequently moves heavy boxes and canned goods to weigh 50 lbs or more
  • Repeated climbing and lifting out of the box truck. 
  • Pushing and pulling of pallets and loading and unloading of food.

Benefits

AICS has a competitive PTO plan that includes 15 holiday days in addition to regular PTO, prorated based on hours worked per week.

How to Apply

Qualified and interested candidates should submit a resume and cover letter including compensation desired to office@aurorainterfaith.org.